Financial and Clinical Impact of Virtual Care During the COVID-19 Pandemic: Difference-in-Differences Analysis.

Robert J Walter¹, Stephen D Schwab^1,2, Matt Wilkes³, Daniel Yourk⁴, Nicole Zahradka⁴, Juliana Pugmire³, Adam Wolfberg⁴, Amanda Merritt¹, Joshua Boster¹, Kevin Loudermilk¹, Sean J Hipp¹, Michael J Morris¹

¹Brooke Army Medical Center, Joint Base San Antonio-Fort Sam Houston, TX, United States.

²Department of Economics, Baylor University, Waco, TX, United States.

³Current Health Ltd, Edinburgh, United Kingdom.

⁴Current Health Inc, Boston, MA, United States.

PubMed PMC DOI PDF

Abstract

BACKGROUND: Virtual care (VC) and remote patient monitoring programs were deployed widely during the COVID-19 pandemic. Deployments were heterogeneous and evolved as the pandemic progressed, complicating subsequent attempts to quantify their impact. The unique arrangement of the US Military Health System (MHS) enabled direct comparison between facilities that did and did not implement a standardiz…

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