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Peer-Reviewed Publication
Telemed Rep2022;3(1):107-116.January 1, 2022Journal Article

Diabetes Education and Support Tele-Visit Needs Differ in Duration, Content, and Satisfaction in Older Versus Younger Adults.

Margaret Greenfield1, Diana Stuber1, Danielle Stegman-Barber1, Karen Kemmis1, Belinda Matthews2, Carly B Feuerstein-Simon1, Prasenjit Saha1, Beth Wells1, Teresa McArthur2, Christopher P Morley3, Ruth S Weinstock1
1Department of Medicine, SUNY Upstate Medical University, Syracuse, New York, USA.
2Cecelia Health, New York, New York, USA.
3Department of Public Health and Preventive Medicine, SUNY Upstate Medical University, Syracuse, New York, USA.

Abstract

BACKGROUND: Diabetes education and support are critical components of diabetes care. During the COVID-19 pandemic, when telemedicine took the place of in-person visits, remote Certified Diabetes Care and Education Specialist (CDCES) services were offered to address diabetes education and support. Specific needs for older adults, including the time required to provide education and support remotely…

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